Effective Date: 22/05/2023
This Renewal Policy outlines the terms and conditions associated with the renewal of subscriptions for Reimagehub services. By using the Reimagehub website and services (the “Service”), you agree to the terms outlined in this Renewal Policy.
1. Subscription Renewal
1.1 Automatic Renewal: Subscription plans for Reimagehub are set to automatically renew at the end of the subscription term.
1.2 Notification: Users will receive a renewal notification via email at least 3-5 days before the renewal date. The notification will include details about the upcoming renewal and instructions on how to cancel if desired.
2. Cancellation of Renewal
2.1 Cancellation Deadline: To cancel the automatic renewal of your subscription, you must do so before the renewal date mentioned in the renewal notification.
2.2 Cancellation Process: Users can cancel the automatic renewal by accessing their account settings on the Reimagehub website or by contacting our customer support team at [email protected].
3. Refund for Renewals
3.1 Refund Policy: Renewals are not eligible for refunds. Users are responsible for canceling their subscription before the renewal date to avoid automatic charges.
3.2 Refund Requests: Refund requests related to renewal charges will not be processed. Refund requests must be initiated before the renewal date.
4. Changes to Subscription Plans
4.1 Plan Upgrades/Downgrades: Users have the flexibility to upgrade or downgrade their subscription plan at any time. Changes to subscription plans will be reflected in the next billing cycle.
4.2 Notification of Changes: Users will be notified of any changes to subscription plans or pricing at least 3-5 days before the changes take effect.
5. Contact Information
If you have any questions or concerns about this Renewal Policy, please contact us at [email protected].